Now booking rides across Contra Costa & Alameda

Medical rides in the East Bay, handled with care.

Wheelchair, stretcher, and ambulatory transportation to appointments, dialysis, therapy, and home from the hospital — with a driver who helps from door to door.

Hablamos españolCall or text · Rides Mon–Sat, 7am–7pm
  • Door-through-door assistance
  • A family member can ride along
  • Wheelchair & stretcher-equipped vans
  • Simple private pay by card

Screened driversBackground-checked & CPR certified

Medi-Cal approvedFully insured · serving since 2018

Flat, upfront pricingKnow the cost before you book

Recurring ridesDialysis, therapy & standing visits

Our services

The right vehicle for every rider

Tell us about the rider and we'll match the ride — from a steady arm to the car, to a fully equipped stretcher van.

Wheelchair transportation

Wheelchair-accessible vans with lifts, and drivers trained to secure the chair and assist at both ends.

  • Stay seated in your own chair
  • Chair secured for the whole ride
  • Help to and from the door
Quote a wheelchair ride →

Stretcher transportation

For riders who need to stay lying down — careful loading, professional-grade stretchers, and safety restraints.

  • Hospital & rehab discharges
  • Careful, coordinated loading
  • Comfortable, secure transit
Quote a stretcher ride →

Ambulatory rides

For riders who can walk, with or without a little help. Clean, comfortable vehicles and door-to-door support.

  • Routine appointments
  • Specialist & follow-up visits
  • A steady arm when it helps
Quote an ambulatory ride →

Common trips:Dialysis · Physical therapy · Hospital discharge · Specialist visits · Follow-ups · Recurring appointments See all trip types →

How it works

Booked in one phone call

1

Call, text, or request a quote

Tell us who's riding, where they're going, and any mobility needs. Takes a couple of minutes.

2

Get one flat price

We confirm the vehicle, pickup time, and your price up front — no surprises after the ride.

3

Your driver arrives

A trained driver helps from the door, secures any equipment, and gets your loved one there on time.

Licensed, insured & trained

Credentials you can check before you book

Serving families and care teams in the East Bay since 2018.

  • Medi-Cal approved provider
  • Fully insuredCommercial auto, general liability & workers’ comp
  • Background-checked driversEvery driver, before their first ride
  • Drug-tested drivers
  • CPR & First Aid certified
  • Wheelchair securement trained
  • HIPAA privacy trained
  • Based in Antioch since 20185129 Lone Tree Way, Antioch, CA 94531
For families & caregivers

Booking for a loved one?

Tell us who’s riding and where they’re going. We’ll match the right vehicle and give you one flat price before you book.

Get a flat quote
For hospitals, SNFs & clinics

Booking for a facility or patient panel?

Recurring dialysis runs, discharges, and appointment transport — with one scheduling contact and invoiced billing for your facility.

Set up a facility account
Why families choose Bayline

More than a ride. Care for the whole trip.

Our mission is to make sure every patient can get to care with comfort, dignity, and trust — especially in the moments that feel stressful.

Our promise to families

You shouldn't have to take a day off work or worry whether Mom made it. We'll get her there, help her inside, and bring her home.

Compassionate service

Patience and empathy during vulnerable moments — not just a drop-off at the curb.

Detail-driven care

Clean vehicles, properly secured equipment, and accurate documentation on every trip.

Reliable, on-time rides

We show up prepared and on schedule, so appointments and treatments stay on track.

Family can come along

Extra seats are available for a caregiver or family member, based on the vehicle.

Service area

Serving Contra Costa & Alameda counties

Trips across the greater Bay Area may be available depending on the schedule — send us your pickup and destination and we’ll confirm.

Contra Costa County

Walnut Creek · Concord · Pleasant Hill · Martinez · Lafayette · Orinda · Moraga · Danville · San Ramon · Antioch · Pittsburg · Brentwood · Richmond · El CerritoWalnut Creek, Concord, Antioch + 11 more cities

Alameda County

Oakland · Berkeley · Alameda · San Leandro · Castro Valley · Hayward · Union City · Fremont · Newark · Dublin · Pleasanton · LivermoreOakland, Hayward, Fremont + 9 more cities

FAQs

Questions families ask us

Don’t see yours? A real person will help.

Talk to a scheduler(925) 478-7670Call or text · Rides Mon–Sat, 7am–7pm
What kinds of rides do you provide?

Door-through-door wheelchair, stretcher (gurney), and ambulatory transportation for medical appointments, therapy sessions, dialysis, hospital discharges, and other healthcare trips.

How much does a ride cost?

Every ride gets one flat quote before you book. Your price depends on:

  • The type of ride (ambulatory, wheelchair, or stretcher)
  • Distance from pickup to destination
  • One-way or round trip

Call, text, or request a quote and we’ll give you the price up front.

How do I pay?

Families pay privately by debit or credit card. Facilities can be set up for invoiced billing — see For Facilities.

Can a caregiver or family member ride along?

Yes. Additional seats are available for caregivers and family members, depending on the vehicle.

Is this an ambulance service?

No. Bayline provides non-emergency medical transportation. In an emergency, call 911.

See all questions →

Need a ride this week?

Call or text for a flat quote. Rides Monday–Saturday, 7am–7pm — call to arrange other times.